Yes, all of our products can be frozen. Freeze on the day of purchase and ideally use within one month.

Please share details with our customer care team using this contact form.

Our products are available from most major retailers including Asda, Coop, Morrisons, Sainsbury’s and Tesco. They are also available online from Amazon, Ocado and Dial-A-Chemist. You can also buy our products directly at buydirect.warburtonsglutenfree.com! Please check our stockist locator to find your nearest stockist.

Yes, our entire supermarket product range is milk free and therefore suitable for dairy free or lactose free diets. All products in our pharmacy range are also milk free.

Yes, all of our gluten free products, except our wraps, contain egg albumin. Our wraps do not contain egg but are made in a bakery that uses egg. For information about the ingredients and allergens in each product, we recommend visiting the individual product pages for our supermarket products or pharmacy range or checking the packaging.

Yes, all of our gluten free products are suitable for vegetarians.

Our wraps are suitable for vegans, but unfortunately the rest of our gluten free products are unsuitable for vegans due to the use of egg in our bakery. All of our products, except our wraps, contain egg.

Yes, all of our gluten free products, except our wraps and crumpets, contain yeast. For information about the ingredients and allergens in each product, we recommend visiting the individual product pages for our supermarket products or pharmacy ranges or checking the packaging.

Great news! You can now buy direct from us at buydirect.warburtonsglutenfree.com. That’s right, all of your favourite Warburtons Gluten Free products all in one place. We also have an app which you can download on your app store for easy access, repeat orders and exclusive offers. Just check out your app store!

We don’t offer vouchers or sample packs unless part of a promotion or competition. You can follow us on Facebook, Twitter or Instagram to hear about these.

Unlike gluten containing bakery products, our gluten free products require many more ingredients and are baked on a much smaller scale, meaning that we can’t always make the financial savings associated with baking larger batches. We are also committed to using the best ingredients to create the best products possible. We work hard to give you the best product at the best possible price.

Get in touch with us via d2c.newburn@warburtons.co.uk and we will be able to help!

Our full pharmacy range, including our PIP codes, can be found here.

No, our pharmacy products are different from our retail products, they can vary in pack size and/or weight. The pharmacy range must be ordered via pharmacies and are only available in cases of 4.

Our pharmacy range is distributed to pharmacies through two national pharmacy wholesalers; AAH Pharmaceuticals and Phoenix. As long as your pharmacy orders from one of the main wholesalers, they will be able to order our full pharmacy range and they will not be charged any additional handling or delivery cost.

If you’ve had any problem with your prescription, we recommend speaking to your pharmacy and allowing them to investigate on your behalf.

Our pharmacy products can vary in pack size and/or weight from our retail range. You’ll find all product information including pack sizes and weights on the individual pharmacy product pages here.

Ordering your gluten free prescription can vary depending upon where you live. Visit our prescription advice pages for further information.

It is possible to amend your prescription but the process will vary depending upon where you live. In most areas you will need to consult your GP in order to make changes but in certain areas this may be possible through your pharmacy. We recommend speaking to your pharmacist to find out the process in your local area.

You’ll find the PIP codes for our pharmacy products here.

Our pharmacy range and supermarket range are separate. Only our pharmacy products are approved to be ordered through pharmacies and must adhere to certain guidelines.

You will need to place your order with the pharmacy by Thursday afternoon, the products are then baked to order over the weekend and will be ready for collection on Tuesday or Wednesday (depending on the pharmacy). If the pharmacy is unable to place the order by the cut off time on Thursday then unfortunately the order will be queued up for the following week.

Whilst there are national prescribing guidelines for gluten free prescriptions, each clinical commissioning group (CCG) is free to set its own prescribing practices and some have issued restrictive policies limiting which staple foods are available on prescription. These decisions are made at CCG level and vary across the UK. For those affected, Coeliac UK provide a number of steps that can be taken to have your voice heard, find them here.

We have changed our brand name from Newburn Bakehouse to Warburtons Gluten Free. Our products are still made in our dedicated gluten, wheat and milk free bakery and are still in the Free From aisle.